Total Quality Management (TQM) is a comprehensive approach focused on continuous improvement of products, services, and processes within an organization, including the supply chain. It emphasizes customer satisfaction, employee involvement, and systematic problem-solving.In inventory management, TQM practices reduce defects, improve supplier quality, and enhance demand forecasting accuracy. These improvements lower the incidence of returns, stockouts, and excess inventory, contributing to smoother operations and cost efficiencies throughout the supply chain.
